Program Dates:
Starts in June
Recruiting Timeframe:
September to November

The purpose of the IS Business Analysis Development Program (BADP) at John Hancock is to develop a cadre of exceptional business analysts who will bring a high level of skill, energy, and understanding of the business to the Business Units and Functional areas for which they will ultimately work. Program participants who successfully complete the program are expected to be in high demand throughout the organization.


The BADP is a three year rotational program comprised of several key components:

  • Job Rotations within the IS departments of our business units and IS shared services area
  • Mentoring
  • Formal and On The Job Training
  • Certified Business Analysis Certification
  • Ongoing Performance Feedback


Rotations between Business Units, Functional areas and Divisions will provide BADP participants with a breadth of experience. This will allow the participant to gain exposure to a variety of products and services offered by the company while strengthening their experience in the BA function. Each rotation will last approximately twelve months and participants will go through 3 rotations during the program.

The types of rotations a participant may expect include:

  • Technology roles
  • Product launches
  • Systems Integrations
  • Exposure to working with Global groups

The assignments will provide BADP participants with the opportunity to develop the following BA Competencies:

  • Planning, including work breakdown structure, scheduling, and estimating.
  • Facilitation skills are critical as BA's advance to increasingly senior roles. In order to gain these skills the BA should be provided with exposure to medium to large projects.
  • Business knowledge will be developed through the course of the rotations.


The BADP mentor component will help program participants assimilate into the Company and into the BA community. Mentors will provide participants with exposure to other areas of the Company and an opportunity to develop and diversify their skills and knowledge.


BADP participants will receive a combination of formal, classroom training as well as on-the-job training. The classroom training will provide the understanding of the core BA methodologies and the BADP participants will work toward a certification through an external vendor. Business Analysis knowledge areas participants are likely to learn about include:

  • Business Analysis Fundamentals
  • Writing and Managing Requirements Documents
  • Facilitation Skills for Business Analysts
  • Participants may take additional training based on the recommendation of their manager in order to best be able to deliver a high quality work product to the business unit

What is a Business Analyst?


Serves as a liaison between the business unit and the IS organization in order to provide solutions to meet user needs.

Key Accountabilities:

  • Change and document procedures as required for review, including documenting the business process and requirements.
  • Prepare, develop and/or support training materials and user specification requirements.
  • Provide support for business and systems projects working independently on small projects and supporting larger projects meeting time and quality targets.
  • Provide support to business areas, investigating operational related problems/inquiries, and recommending and implementing solutions.
  • Support work flow analysis, and define user specifications/ requirements.
  • Establish a test plan and expected results, conduct acceptance testing, identify issues and recommend solutions.
  • May work with vendor to define requirements and test deliverables.

What are we looking for?

  • Bachelor's Degree
  • Good communication skills
  • Strong interpersonal and team building skills
  • Flexible and adaptable to manage multiple priorities, assignments and tasks; able to adapt to changing conditions and work assignments
  • Good analytical skills with the ability to define and solve problems
  • Strong planning and organization abilities
Chris, Hiring Manager for the IT Business Analyst Development Program
"This is the perfect opportunity for technology savvy individuals who enjoy working with people. As a IT Business Analyst at John Hancock, you are exposed to all levels of management and are able to work on both local and global projects. We look for great communicators who enjoy working in teams and can see the big picture"

When and how do I apply?

Recruiting for our IT Business Analyst Development Program takes place in the fall. John Hancock visits many campuses throughout the Northeast and encourages candidates from all geographies to apply. All formal applications should be submitted via our career site. For instant notification of available opportunities, please create a profile and sign up for career alerts.

Job Type:
Graduate Job
Business Analyst

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John Hancock is a subsidiary of Manulife Financial, a leading Canadian-based financial services group serving millions of customers principally in Asia, Canada and the U.S. The Company offers clients a diverse range of financial protection products and wealth management services through its extensive network of employees, agents and distribution partners. Manulife Financial Corporation trades as 'MFC' on the TSX, NYSE and PSE, and under '0945' on the SEHK.


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