Contact Us

401(k) Plans

Your opinion is important to us. We encourage you to contact us if you have any questions or comments

Phone:

Employee of a 401k plan call: 1-800-395-1113

Please have your contract number and Social Security number handy. Our client account representatives are available to take your calls Monday through Friday, (excluding holidays) from 8 a.m. to 8 p.m. ET.

Advisers call: 1-877-346-8378

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Title*

First Name*

Last Name*

Street Address Line 1 *

Street Address Line 2

Apt. No

City*

State*

E-mail Address*

Zip Code*

Day Phone Number

Evening Phone Number

Your Question/Comment*

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More information on how to obtain secure access to your account.

If You Have A 401(k)

You can move outside qualified retirement accounts (401(k), 403(b), 457(b) IRA, etc) into your John Hancock 401(k) Plan, to help simplify your retirement planning.

Learn More »

If you're leaving your plan, you can roll over to an Individual Retirement Account (IRA) with no sales charge for the life of your account.*
Visit JHRollover.com
*a $25 annual account maintenance fee applies.