M–F 8 a.m. to 6 p.m. ET
Our customer service support area provides contract information, transaction processing, contract balances, portfolio performance, and portfolio share prices.
Automated Service 1-800-344-1029
Automated account access 24/7
Our automated service for contract access 24 hours a day including transactions, contract balances, portfolio performance and portfolio share prices.
John Hancock Annuities Service Center
P O Box 55444
Boston MA 02205-5444
John Hancock Annuities
30 Dan Rd
Canton, MA 02021-2809
|For GAC - Group Deferred Annuity - Please call 1-800-624-5155|
|Advisers Call: 1-800-334-4437|