JH Life ePay

John Hancock ePay allows you to make a quick and convenient electronic payment for your John Hancock life insurance policy from your checking or savings account.

Get Started

To access John Hancock ePay, click on the John Hancock company listed below that issued your policy. If you are unsure which company to select, refer to question four in the John Hancock ePay: Frequently Asked Questions.


John Hancock Life Insurance Company (U.S.A.) »

John Hancock Life Insurance Company of New York »

John Hancock Life and Health »

John Hancock ePay Tips

Before making an electronic payment, gather your personal information, including your:

  • - Policy number
  • - Copy of bill and/or policy   statement
  • - Checking or savings account   information

Have questions? Refer to the John Hancock ePay: Frequently Asked Questions for more information.

Visit The Websites

Customers Before 1/1/05 www.jhancock/products/lifelegacy.html

For customers before 1/1/05, visit our site for more information

Customer Information »
Customers Originally
with Manulife
JHservicenet.com

For customers originally with Manulife, visit our JHServiceNet site for more information

JHservicenet.com »
Customers After 12/31/04 JHservicenet.com

For customers after 12/31/04, visit JHServiceNet for more information

JHservicenet.com »
Financial Advisers jhpensions.com/er

Advisers can sign in to JHSalesNet to get account information and administration tools

JHsalesnet.com »

Guaranteed product features are dependent upon minimum premium requirements and the claims-paying ability of the life insurance company issuing the life insurance contract.

Term Insurance, Universal Life Insurance:

Insurance products are issued by: John Hancock Life Insurance Company (U.S.A.), Boston, MA 02116 (not licensed in New York) and John Hancock Life Insurance Company of New York, Valhalla, NY 10595.

Insurance policies and/or associated riders and features may not be available in all states.

Variable Life Insurance:

Insurance products are issued by: John Hancock Life Insurance Company (U.S.A.), Boston, MA 02116 (not licensed in New York) and John Hancock Life Insurance Company of New York, Valhalla, NY 10595 and securities offered through John Hancock Distributors LLC through other broker/dealers that have a selling agreement with John Hancock Distributors LLC, 197 Clarendon Street, Boston, MA 02116.

Insurance policies and/or associated riders and features may not be available in all states. Some riders may have additional fees and expenses associated with them. Refer to the product prospectus for additional information.

Variable universal life insurance has annual fees and expenses associated with it in addition to life insurance related charges (which differ with the product chosen), including surrender charges and investment management fees. Variable universal life insurance products are long-term contracts and are sold by prospectus. They are subject to market risk due to the underlying sub-accounts, and are unsuitable as a short term savings vehicle. The primary purpose of variable universal life insurance is to provide lifetime protection against economic loss due to the death of the insured person. Cash values are not guaranteed if the client is invested in the investment accounts. There are risks associated with each investment option, and the policy may lose value.