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Interim Head of Communications & Head of Colleague Communications & Events, John Hancock
Kendra Michael is the Interim Head of Communications at John Hancock. In this role, she is responsible for media relations, colleague engagement, executive communications, thought leadership, reputation management, and events. She is an interim member of the U.S. Leadership Team.
In her role as Head of Colleague Communications and Events, Ms. Michael is responsible for colleague communications across the business and geography, driving engagement, change, events, and communications operations. Before this role, Ms. Michael was the Head of Global HR Communications for Manulife, John Hancock’s parent company, where she was responsible for colleague communications, counsel to the CHRO, thought leadership, and events.
Before joining John Hancock, Ms. Michael led Media and Stakeholder Relations for Meridian Credit Union, where she launched Deposit Anywhere™, and before that led Marketing and Communications for Willow Breast Cancer Support Canada. Ms. Michael is a graduate of York University.