Life insurance contact information
Access your life insurance account:
Create an account to gain seamless access to our life insurance digital resources, including:
- Making online payments & address changes
- Checking your policy values
- Enrolling in paperless delivery
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Sign inOne registration gives you convenient access to both the Life Insurance and Vitality websites!
Access your Vitality account:
Engaging with the Vitality website can help ensure you're getting the most out of the program. Create an account to:
- Check your points & policy status
- Log a workout or prevention activity
- Access wellness tips and webinars
Already registered?
Sign inOne registration gives you convenient access to both the Life Insurance and Vitality websites!
Call us:
Write to us:
Regular Mail
Life Post Issue Services
John Hancock Insurance Co.
PO Box 55979
Boston, MA 02205
Overnight mail
372 University Avenue,
Suite 55979
Westwood, MA 02090
Vitality is the provider of the John Hancock Vitality Program in connection with policies issued by John Hancock.
Insurance products are issued by: John Hancock Life Insurance Company (U.S.A.), Boston, MA 02116 (not licensed in New York) and John Hancock Life Insurance Company of New York, Valhalla, NY 10595 and securities are offered through John Hancock Distributors LLC through other broker/dealers that have a selling agreement with John Hancock Distributors LLC, 197 Clarendon Street, Boston, MA 02116.
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