Individual annuities
Select a tile below to easily submit forms online, review tax information, learn how the claims process works and more.
IMPORTANT: We’ve updated our sign-in page and process to streamline your online account sign-in experience. Please note that your username, password, and account access remain unchanged.
Your Q3 statement is now available online. Register or sign in to view. While you’re signed in, enroll in paperless delivery and receive an email as soon as future statements become available. If you have already elected paperless, sign in to make sure your email address is up to date and can receive our emails.
What can we help you with today?
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Find and submit a form Get access to a variety of important financial and maintenance forms — many of which you can submit entirely online.
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File a claim Learn how to report a loved one's passing, get to know your options and more.
File a beneficiary claim -
Visit tax center See how annuities are taxed and what forms you'll need for annual filings.
Get tax information -
Check out FAQs Find quick answers to the most commonly asked questions.
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Contact us Need help? We're here for you. Learn about all the ways you can get in touch.
View contact information
Sign in to your account to view your own portfolio performance. To view John Hancock's fund information, please visit our Funds page.
Save time, eliminate clutter, go paperless
It’s easy; just sign in or register for an online account, click the paperless settings link on your contract overview page, select which documents you want to receive electronically, and submit.
Need to get in touch? We’re here for you.
John Hancock Annuities are issued by John Hancock Life Insurance Company (U.S.A.), Lansing, MI 48906, which is not licensed in New York. In New York, John Hancock Annuities are issued by John Hancock Life Insurance Company of New York, Valhalla, NY 10595. John Hancock Variable Annuities are distributed by John Hancock Distributors LLC.
MLINY081622485-1