Explore the benefits of life insurance with Vitality PLUS and Vitality GO — each designed to help you live a longer, healthier life
Life insurance service center
(all states except New York)
Phone: 1-800-387-2747
TTY#: 1-800-832-5282
Monday to Friday, Eastern Time Business Hours
New York service center
Phone: 1-888-267-7781
Monday to Friday, Eastern Time Business Hours
Mail to:
Life Post Issue Services
John Hancock Insurance
PO Box 55979
Boston, MA, 02205
1 Premium savings are in comparison to the same John Hancock life insurance policy without Vitality PLUS. The level of premium savings are cumulative over the life of the policy and will vary based upon underwriting status, issue age, policy type, the terms of the policy and the Vitality Status achieved. Premiums savings are only available with Vitality PLUS and may not be applicable to all products.
2 Apple Watch program is not available in New York or Puerto Rico. Apple Watches ordered through John Hancock Vitality may not be shipped to addresses in Guam. Once you become a Vitality PLUS member and complete the Vitality Health Review (VHR), you can order Apple Watch by electronically signing, at checkout, a Retail Installment Agreement with the Vitality Group, for the retail price of the watch. After an initial payment of $25 plus tax, over the next two years, monthly out-of-pocket payments are based on the number of Standard Workouts (10,000 to 14,999 steps) and Advanced Workouts (15,000 steps) or the applicable Active Calorie or heart rate thresholds. The step counts required for Standard and Advanced Workouts are reduced for members beginning at age 71+. One-time upgrade fees plus taxes apply if you choose (GPS + Cellular) versions of Apple Watch, larger watch case sizes, and certain bands and case materials. For more information, please visit JohnHancock.com. Apple is not a participant in or sponsor of this promotion. Apple Watch is a registered trademark of Apple Inc. All rights reserved.
3 Amazon Prime benefit is not available in New York. Vitality PLUS members who have reached Platinum Status for three consecutive program years are eligible to receive an Amazon Gift Card in the amount of the cost of a one-year membership to Amazon Prime under the annual rate. Cost of tax and/or any upgrades to ad-free Prime Video subscription not included.
4 REI is not affiliated with the John Hancock Vitality Program. REI does not sponsor, endorse or have any responsibility for this promotion.
5 Travel discounts are not available in New York. For Vitality PLUS, travel discounts valid for 3 bookings per program year. For term with Vitality policies with a face amount less than $2,000,000, travel discounts valid for 1 booking per program year. The amount of discount will vary based upon policy type, coverage amount, and the Vitality Member's Vitality status (Bronze, Silver, Gold, Platinum) and will only apply to the first $1000 of the booking cost. For Vitality GO, a 10% discount is valid for 1 booking per year, only applies to the first $1000 of booking coast and is not impacted by the members Vitality status.
6 Discounted access to the Nutrisense membership is only available to registered John Hancock Vitality PLUS members who have completed the Vitality Health Review (VHR) for the current program year. The offer of discounted access to the Nutrisense membership is subject to change and is not currently available in all states. John Hancock is not an affiliate of Nutrisense. Services under the Nutrisense membership are provided by Nutrisense directly to the John Hancock Vitality member. John Hancock does not provide medical advice, is not involved in the services provided by Nutrisense and is not responsible for the accuracy or performance of such services. John Hancock does not receive individual data from Nutrisense with respect to any John Hancock Vitality member.
7 The Galleri test is only available to registered John Hancock Vitality PLUS members who are 40 years of age or older and have completed the Vitality Health Review (VHR) for the current program year. For eligible policies with face amounts of $500,000 in life insurance coverage or greater, 100% of the cost of the test will be subsidized. For policies with face amounts less than $500,000 in life insurance coverage, 50% of the cost of the test will be subsidized. Test eligibility is also subject to Grail's clinically informed criteria, as well as additional cancer risk factors for those ages 40-49. Please note: for members with multiple policies, the policy with the highest face amount in life insurance coverage will determine the subsidy amount of the Galleri offer. The offer of discounted access to the Galleri test is subject to change. Access to the Galleri test through the John Hancock Vitality Program is not currently available in all states. The Galleri test is manufactured and distributed by GRAIL, LLC. John Hancock does not provide medical advice, is not involved in the design or manufacture of the Galleri test and is not responsible for the accuracy or performance of the Galleri test.
8 The Prenuvo scan is only available to registered John Hancock Vitality PLUS and GO members who have completed the Vitality Health Review (VHR) for the current program year. The offer of discounted access to the Prenuvo scan is subject to change. Access to the Prenuvo scan through the John Hancock Vitality Program is not currently available in all states. The Prenuvo scan is developed and administered by Prenuvo and its affiliated professional entities. John Hancock does not provide medical advice or guidance on further diagnostic testing or treatment following the Prenuvo scan, is not involved in the design or administration of the Prenuvo scan and is not responsible for the accuracy or performance of the Prenuvo scan.
9 Access to special pricing for the Function Health membership is only available to registered John Hancock Vitality PLUS members who have completed the Vitality Health Review (VHR) for the current program year. Access to special pricing is only applicable to the first year membership fee. The access to special pricing towards the Function Health membership is subject to change. Access to special pricing through the John Hancock Vitality Program is not currently available in all states. John Hancock is not an affiliate of Function Health. The lab testing services available via Function Health are administered by third party lab services providers. John Hancock does not provide medical advice or guidance on further diagnostic testing or treatment following the receipt of lab results via Function Health, is not involved in the services provided by Function Health and is not responsible for the accuracy or performance of such services.
10 HealthyFood savings are based on qualifying purchases and may vary based on the terms of the John Hancock Vitality Program. The HealthyFood program is currently not available in Guam.
11The HealthyMind (Headspace) benefit is not available in New York.
Vitality GO is not available with policies issued in New York.Vitality PLUS refers to the benefits provided under the Healthy Engagement rider (HER) or the Healthy Engagement Benefit rider (HEBR). The Healthy Engagement rider offers the opportunity to earn premium savings by engaging in the Vitality Program. The Healthy Engagement Benefit rider does not offer premium savings but instead offers the opportunity to enhance the death benefit by engaging in the Vitality Program and is only available on certain products.
The Oura Ring and Whoop discount through the John Hancock Vitality Program is not currently available in New York.If you have a Term policy with Vitality PLUS with a face amount less than $2,000,000: you are only eligible to earn the latest Apple Watch or get a complimentary device, discounts on wearable devices, up to $50 in instant savings per month on fresh produce purchases, a free premium subscription to Headspace, a 15% healthy gear discount, shopping and entertainment discounts, Amazon gift card toward a one-year Amazon Prime membership, exclusive discounts at Expedia.com and a free health check in the first Program Year only. Term policies with face amounts of $2,000,000 and above are eligible for the full suite of rewards and discounts.
Vitality is the provider of the John Hancock Vitality Program in connection with policies issued by John Hancock. John Hancock Vitality Program rewards and discounts are available only to the person insured under the eligible life insurance policy, may vary based on the type of insurance policy purchased and the state where the policy was issued, are subject to change and are not guaranteed to remain the same for the life of the policy. To be eligible to earn certain rewards and discounts by participating in the Vitality program, the insured must register for Vitality and, in most instances, also complete the Vitality Health Review (VHR). The merchants represented are not sponsors of John Hancock Vitality or otherwise affiliated with John Hancock Vitality. The logos and other identifying marks attached are trademarks of and owned by each represented company and/or its affiliates. Please visit each company's website for additional terms and conditions.
Products or services offered under the Vitality Program are not insurance and are subject to change. There may be additional costs associated with these products or services and there are additional requirements associated with participation in the program. For more information, please contact the company at JohnHancock.com or via telephone at 888-333-2659.
The life insurance policy describes coverage under the policy, exclusions and limitations, what you must do to keep your policy inforce, and what would cause your policy to be discontinued. Please contact your licensed agent or John Hancock for more information, costs, and complete details on coverage to help you determine if this policy is suitable for your needs. Availability of policies, features, and benefits may vary by state. Some riders may have additional fees and expenses associated with them.
In New York, entertainment, shopping, and travel rewards are not available and are replaced by healthy living and active lifestyle rewards.
Insurance policies and/or associated riders and features may not be available in all states. Insurance products are issued by: John Hancock Life Insurance Company (U.S.A.), Boston, MA 02116 (not licensed in New York) and John Hancock Life Insurance Company of New York, Valhalla, NY 10595.
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