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Get started with Vitality GO 

More than just financial protection — all new John Hancock policies are issued with Vitality Go to help our customers live longer, healthier lives.

We're offering Vitality GO to our customers at no cost. It is a program that rewards your healthy choices and gives you discounts to REI®, on wearable devices, and access to expert fitness and nutrition tips.

How to access Vitality GO

Activate Vitality GO

Activate your Vitality GO account with our secure request form. Once your request is processed you will receive confirmation and instructions for completing the confidential Vitality Health Review.

Earn points & achieve status

You can easily record everyday healthy activities like working out, walking the dog and buying fresh produce at the grocery store to earn Vitality Points and rewards. The more you engage, the more Vitality Points you'll earn and the greater your Vitality Status and rewards will be.

Enjoy the rewards

Access exciting rewards that can help you live a longer, healthier life with discounts at REI®, and fitness device brands like Fitbit®, Polar® and more.

How to access Vitality GO

Activate Vitality GO

Activate your Vitality GO account with our secure request form. Once your request is processed you will receive confirmation and instructions for completing the confidential Vitality Health Review.

Earn points & achieve status

You can easily record everyday healthy activities like working out, walking the dog and buying fresh produce at the grocery store to earn Vitality Points and rewards. The more you engage, the more Vitality Points you'll earn and the greater your Vitality Status and rewards will be.

Enjoy the rewards

Access exciting rewards that can help you live a longer, healthier life with discounts at REI®, and fitness device brands like Fitbit®, Polar® and more.

Questions? Call us at 888-333-2659

Vitality GO is not available with policies issued in New York & Puerto Rico. John Hancock Vitality GO is available to be added to select policies. Email notification will be provided in response to the request if the policy is ineligible. Eligible customers may upgrade to Vitality PLUS within 25 months of the life insurance policy issue date.

Products or services offered under the Vitality Program are not insurance and are subject to change. There may be additional costs associated with these products or services and there are additional requirements associated with participation in the program. For more information, please contact the company at JohnHancock.com or via telephone at 888-333-2659.

REI is not affiliated with the John Hancock Vitality Program. REI does not sponsor, endorse or have any responsibility for this promotion.

Rewards and discounts are subject to change and are not guaranteed to remain the same for the life of the policy.

Vitality rewards may vary based on the type of insurance policy purchased for the insured (Vitality Program Member) and the state where the insurance policy was issued.

Vitality is the provider of the John Hancock Vitality Program in connection with policies issued by John Hancock.

Insurance products are issued by: John Hancock Life Insurance Company (U.S.A.), Boston, MA 02116 (not licensed in New York) and John Hancock Life Insurance Company of New York, Valhalla, NY 10595.

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