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Access a network of long-term care providers

Looking for your retirement account?

Woman running up stairs

Life insurance to help you live a longer, healthier, better life.

Thank you for your interest in finding care.

The Find Care tool is a guide to helping you find complimentary access to a network of long-term care providers.

How the Find Care tool works

  • About the tool

    This tool is a valuable resource available exclusively to long-term care insurance policyholders, life lnsurance owners with a LTC rider, and their authorized legal representatives.

     

  • Getting started

    To use the tool, you must first be registered and signed in to your online account. Once you're signed in, we'll guide you through the steps to f ind care options tailored to your needs —whether you're looking for a qualified individual, agency, or facility.

Let’s get you connected

Discover the providers who are trained and certified to support people who need help with daily activities or ongoing care. 

Just answer a few questions, and we’ll walk you through the process step-by-step.

 

Do you already have an account with us?

John Hancock Life and Long-term care insurance products are issued by: John Hancock Life Insurance Company (U.S.A.), Boston, MA 02116 (not licensed in New York); and in New York by John Hancock Life Insurance Company of New York, Valhalla, NY 10595 (Life insurance with LTC riders) and John Hancock Life & Health Insurance Company, Boston, MA 02116 (Long-term care insurance). Long-term care insurance policies issued under the name of Union Security Insurance Company, Union Security Life Insurance Company of New York, American Republic Insurance Company, and Blue Cross/Blue Shield of South Carolina are administered by John Hancock Life Insurance Company (U.S.A.). Policies issued under Time Insurance Company are insured and administered by John Hancock Life Insurance Company (U.S.A.).

 

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