All the information you need is still here. We’ve just updated our website to make your online experience even better.
Request an overview of your benefit options and view the information required to process your benefit.
Maintain your ongoing payments and find out how to make administrative changes.
Download the forms needed to make administrative changes and keep your information up-to-date.
Learn how to report a loved one's passing and any settlement requirements.
View general tax withholding information, download tax withholding forms, and see important tax dates.
Group annuity contracts can be complicated. See definitions of terms you may see throughout your retirement process.
If you bought a John Hancock individual annuity contract either directly from us or through your financial professional, click here.
If you are looking for your 401K plan information, click here.
Call us at 800-624-5155 weekdays between 8 a.m. to 5 p.m. Eastern time to complete our quick and easy verification process and elect how you want to receive your payments.*
*Must meet eligibility requirements. Not all financial institutions are eligible.
John Hancock Annuities are issued by John Hancock Life Insurance Company (U.S.A.), Lansing, MI 48906, which is not licensed in New York. In New York, John Hancock Annuities are issued by John Hancock Life Insurance Company of New York, Valhalla, NY 10595. John Hancock Variable Annuities are distributed by John Hancock Distributors LLC.