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At John Hancock, we understand how important financial choices can significantly impact your future. We help by opening in your name through the proceeds of a claim or settlement a John Hancock Safe Access Account that is an interest bearing checking account*. The account immediately begins to earn you interest compounded daily.

A personalized checkbook is provided for writing checks of any amount, up to the entire account balance. Funds can be kept in the account as long as desired without any monthly or annual fees. The account is guaranteed** by John Hancock, and will provide a convenient way to access your funds at any time while earning an attractive interest rate.

A welcome kit is sent in the mail that includes everything needed to begin using the John Hancock Safe Access Account:

Personalized Checkbook.
An initial supply of checks and additional checks may be ordered at no cost.

Confirmation Certificate.
An official notice of the opening balance and the current interest rate. It is recommended that this be saved for permanent records. The Terms and Conditions of the program are located on the back of the certificate.

New Account Package Safe Access Account

This brochure gives an overview about the SAA program

Account Maintenance Form 
Use this form to request an address change, name change, or to update beneficiary (ies)

Distribution Form
Use this form to receive a partial distribution or to close out your account

Joint Account Holder Form
Use this form to add or remove a Joint Account Holder on your account


Access your account

Register or login to access your account information. 

Visit website

Features of the Safe Access Account Customer Website: 

  • View transaction history
  • Reorder checks
  • Place stop payments on checks
  • View new and old account statements
  • View interest paid YTD and last year 

If you have any questions, please feel free to contact our Client Services Team through our toll-free phone number at 1-800-248-6110.
If you are calling outside the United States, please use 1-617-572-6000. Both lines are open on weekdays from 8:00 a.m. to 6:00 p.m. Eastern Time.



*A John Hancock Safe Access Account is not a bank account and is not insured by the FDIC or any other government agency.
**Guarantees are dependent upon the claims-paying ability of the issuing company. Safe Access Account balances remain in John Hancock's general account and are subject to the claims of our creditors.