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  • Home
    • Help center
    1. Help center

    For financial professionals

    • Life insurance
    • Investments
    • Retirement
    1. For financial professionals

      • Life insurance
      • Investments
      • Retirement
    • For plan sponsors
    1. For plan sponsors

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Visit your Life Insurance account

  • Make online payments & address changes
  • Check your policy values
  • Enroll in paperless delivery
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Visit your Long-Term Care account

  • Make online payments & address changes
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  • File and managing claims
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Visit your Retirement account

Access your John Hancock retirement plan account, including 401k or defined benefit plans.

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Find a Life Insurance form

From personal account info to policy changes and tax reporting, you’ll find the forms and info you need here.

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Find a Long-Term Care form

Make agent updates, account changes, authorizations, automatic payments and more.

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Visit the Life Insurance claims center

Our claims center has all the forms you need to quickly and efficiently start the claims process and access your benefits.

  • Visit claims center