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    Life insurance claim center

    Our new claims center has all the forms you need to quickly and efficiently start the claims process. 

    Life Insurance Claim

    Nothing compares to losing a loved one. With so much happening at once, we strive to make the death claim process simple and supportive.

    File an online claim

    Accelerated Benefit Claim

    We know priorities shift when you’re diagnosed with a terminal illness. Tapping into funds to support you and your family is easy and fast, so you can focus on loved ones — not paperwork.

    View the step-by-step guide

    Long-term Care Rider

    We're dedicated to supporting you and your loved ones, helping to ensure that your finances are covered throughout the entirety of a long-term care event.

    View the step-by-step guide

    Disability Benefit Rider Claim

    If you're injured and unable to carry out your job responsibilities, we're here to help you stay on top of things so you can concentrate on getting better.

    View the step-by-step guide

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    Monday - Thursday, 8AM to 6PM ET
    1-888-887-2739
    Fax: 617-572-1571

     

     

     


    Insurance products are issued by: John Hancock Life Insurance Company (U.S.A.), Boston, MA 02116 (not licensed in New York) and John Hancock Life Insurance Company of New York, Valhalla, NY 10595.
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