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    Woman in a green coat smiling in a restaurant

    Careers 

    Make your impact. We're looking for people with big ambitions, curious minds and collaborative spirits to join us in making every day better for the communities we serve. If this sounds like you, let's talk. 

    Work with us

    We offer boundless opportunities to develop and succeed with work that challenges and makes a difference within a flexible and supportive environment. 

    What makes working with us so special?


    We lead with our values every day, bringing them to life together and fostering an inclusive workplace where everyone thrives. At every stage of your career, we create opportunities to learn and grow, inviting you to help redefine the future of financial services. We build a business that benefits all stakeholders and has a positive social and environmental impact. 

     

    Our Commitment to Diversity, Equity and Inclusion

     We care about people. And we're committed to creating a diverse, equitable and inclusive workplace for all. We consistently work to better ourselves, addressing the needs of our diverse employees in communities around the globe. 

     

    Career Direction and Global Opportunities 


    As a global company with offices across North America, Asia and Europe, our size and the variety of products and services we offer creates a wide range of rewarding career paths. Want work that works for you? Take a look at some potential career directions below. 

    Fraudulent job alert

    Manulife / John Hancock is aware that our brand may be used to carry out fraudulent job postings on partner job boards (i.e. Indeed, Glassdoor and LinkedIn).  As a company we take this very seriously and want any future applicant(s) to know that if they apply to a role posted by Manulife / John Hancock they will be redirected to Workday. The public can also report the position to recruitment@manulife.com.

     

    Our Talent Acquisition team does not:

    • Post roles independent of Workday
    • Provide advance payments to applicants
    • Communicate with applicants outside our internal email or telephone systems
    • Use Google hangouts or other independent sites
    Life at John Hancock
    Benefits
    Students
    Career directions

    Life at John Hancock

    Here are a few of the ways we're making a difference:

    Human Rights Campaign "2021 Best Places to Work for LGBTQ Equality" logo

    Best Place to Work for LGBTQ Equality 2021
    For the 6th year in a row we have scored 100 on HRC's Corporate Equality Index. This index is based on employers who take concrete steps to ensure greater equity for LGBTQ workers and their families in the form of comprehensive policies, benefits and practices. 
    Learn more

    2020 Best in Biz Awards logo

    Best in Biz Awards 2020 
    We are proud to be the Silver winner in the 10th annual Best in Biz Awards for Company of the Year (large). This award focuses on overall company achievements and excellence, including company growth, innovation, social and environmental responsibility programs, and employee satisfaction and well-being programs. 
    Learn more

    Forbes 2019 America's Best Large Employers logo

    2019 Forbes List: America's Best Employers
    John Hancock prides itself on being one of the best places to work, and we're thrilled that Forbes agrees. 
    Learn more

    Our benefits 

    We offer a competitive benefits package that includes not just health and insurance coverage, but also a wide range of financial and work-life benefits.

    Health and wellness

    We believe competitive, comprehensive health coverage is just the start of a great benefits package. At John Hancock, we go beyond health insurance to promote and support healthy lifestyles.

    Medical Coverage
    Employees have a choice of three plans with medical benefits through UnitedHealthcare (UHC) and pharmacy benefits through Express Scripts (ESI). Additionally, all employees have a paid membership to One Medical, providing complete medical care.

    Critical Illness Plan
    Administered by MetLife, a lump sum payment is provided if an employee or an eligible family member is diagnosed with a covered medical condition. Benefit payments may be used to help pay for expenses generally not covered by medical and disability income coverage.

    Dental Coverage
    We offer two dental options, Dental Plan and Orthodontia Plan, administered by Delta Dental. The Dental Plan covers preventive, basic and major restorative care. The Orthodontia Plan covers the same services at a greater amount, plus orthodontia care.

    Vision Care Coverage
    We offer two vision plan choices that help pay the cost of eye exams, glasses and contact lenses.

    Our Wellness Program, HealthMatters
    Whether you want to focus on fitness, nutrition, or stress-management, HealthMatters offers healthy living incentives that can benefit you financially. Take a health questionnaire, participate in a challenge, or attend one of the many seminars and events offered throughout the year.

    Flexible Spending Accounts (FSAs)
    This allow employees to set aside money on a before-tax basis to pay eligible health care or dependent day care expenses throughout the plan year.

    Financial

    As a leading financial services provider, we're determined to help our employees work towards the financial goals they’ve set.

    401(k) Savings Plan
    The Investment-Incentive Plan (TIP) allows employees to make pre-tax, post-tax and Roth 401(k) contributions to save for retirement. We match your pre-tax and/or Roth 401(k) contributions dollar-for-dollar up to 4% of eligible pay and is immediately vested.

    Cash Balance Pension Plan
    This plan, which is 100% company-funded, provides additional retirement savings through company contributions of at least 4% and interest credits. Eligible employees are automatically enrolled in the plan upon hire, and vest after three years of eligible service.

    Global Share Ownership Plan
    Eligible employees can share in the company's future with this plan, by contributing 1-5% of eligible pay to purchase shares, and the company will match 25% of those contributions (up to $2,000 per year).

    Life Insurance
    We provide employees with Basic Life and AD&D insurance equal to 1x with Benefits Base Rate (BBR). the option to purchase additional life insurance up to six times your Benefits Base Rate, available through MetLife. You may also elect up to $250,000 in spouse/domestic partner life coverage and up to $25,000 in child life insurance coverage.

    Accident Plan
    The Accident Plan provides a fixed lump sum payment (based on a schedule of benefits) when an employee or an eligible family member suffers a covered injury or undergo covered testing, medical services, or treatment due to an accident.

    Disability
    Short-Term Disability (STD) provides financial security in the event of absence from work due to illness or non-occupational injury, up to six months. Long-Term Disability (LTD) is designed to protect employees who are disabled longer than six months.

    Career development

    Our support for individual development and career growth includes tuition assistance for work- related education as well as tools and resources to help navigate your career.

    Work life balance

    We know that achieving a healthy work-life balance is critical to long-term productivity and success, so we offer several programs designed to help you and your family.

    Vacation Time
    Competitive vacation time allotment is based on employment status, job grade and length of service.

    Holidays
    The company recognizes nine annual holidays, including eight company-wide holidays and one floating holiday.

    Other Paid Time Off

    • Three Personal Days per year.
    • Up to three Family Care Days per year to care for an ill family member.
    • Up to five Sick Days per year.

    Adoption & Surrogacy Benefits
    Reimburses up to $20,000 of eligible expenses toward the cost of qualified adoption or surrogacy expenses.

    Pet Insurance
    Employees can take advantage of special group discount rates to take care of their furry friends.

    WorkSmart
    Workplace Flexibility, Workplace Design and Workplace Technologies. With new office spaces and technology that promote collaboration and mobility, the program is designed to offer employees greater flexibility, increase engagement, and improve productivity.

    Employee and Family Assistance Program (EFAP)
    Offered free of charge, 24 hours a day, this confidential coaching and resource/referral service can help employees and their families deal with life's challenges, including legal and financial.

    Commuter Benefits
    With the commuter benefits program, you can pay for eligible commuting costs through automatic, pre-tax payroll deductions.

    Community engagement

    We offer:

    • One paid Community Spirit Day to volunteer at a registered charity or not-for-profit
      organization.
    • Company match for your donations to a variety of eligible not-for-profit organizations.

    Some benefits and programs may be elected during the annual Open Enrollment period in November, and others are available for you to access at any time during the year. This summary contains brief descriptions of various benefits and programs available to eligible John Hancock and Manulife Financial U.S. employees.This summary does not attempt to cover all details. In some instances, full details are available in formal written plan documents that legally govern the operation of the Plans. If the information in this summary differs in any way from the terms of the plan documents, the plan documents shall control. This summary is not intended to be a contract of employment or a statement of enforceable benefits or employment rights. John Hancock and Manulife Financial reserve the right to modify or amend, at any time and in any way whatsoever, the terms of these plans, including eligibility requirements, and to terminate the plans completely.
     

    Notice of Reasonable Alternative Standard
     

    Your health plan is committed to helping you achieve your best health. Rewards for participating in a wellness program are available to all employees enrolled in the health plan. If you think you might be unable to meet a standard for a reward under this voluntary wellness program, you might qualify for an opportunity to earn the same reward by different means.

    Students

    Are you ready to apply your knowledge in the real world? We offer a variety of programs to make your impact with us. View our global careers page for more information on Graduate, Intern and Co-op programs.

    Explore student programs

    Career Directions

    It can be daunting to start something new. Be empowered by the ways you can make every day better for yourself and grow your career. View our global careers page to view potential career directions and see what interests you. 

     

    Explore career directions
    Michelle D L’Heureux, presenting her keynote presentation as part of John Hancock Signature Series

    Signature Series

    We asked our employees to share their big ideas, personal experiences and unique perspectives. 

    Watch videos

     

     

    Kids participating in Camp John Hancock activities wearing their camp t-shirts.

    Camp John Hancock

    Throughout the COVID-19 pandemic, we know many of our employees are working hard to balance family life and work in this new normal. To help lighten the load, we introduced Camp John Hancock: a virtual summer camp designed to encourage learning and fun while celebrating our values.

    Learn more

    Make your impact

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