John Hancock will no longer be accepting claim invoices submitted via fax
If you are the policyholder or their legal representative, please log in to your long-term care account to submit invoices for faster reimbursement.
Care providers can submit invoices by going to: www.johnhancock.com/submitinvoices
Use our interactive tool to help you anticipate the cost of care specific to your geographic region.
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John Hancock Life and Long-term care insurance products are issued by: John Hancock Life Insurance Company (U.S.A.), Boston, MA 02116 (not licensed in New York); and in New York by John Hancock Life Insurance Company of New York, Valhalla, NY 10595 (Life insurance) and John Hancock Life & Health Insurance Company, Boston, MA 02116 (Long-term care insurance).
MLINY072622622-1