Delivery of paper communications and physical payments may take longer than usual due to the current U.S. Postal Service timeframes. Avoid delays by signing in or registering for a Long-Term Care online account. This feature is not currently available for Performance LTC policies.
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John Hancock Life and Long-term care insurance products are issued by: John Hancock Life Insurance Company (U.S.A.), Boston, MA 02116 (not licensed in New York); and in New York by John Hancock Life Insurance Company of New York, Valhalla, NY 10595 (Life insurance) and John Hancock Life & Health Insurance Company, Boston, MA 02116 (Long-term care insurance).