Monday - Thursday, 8AM to 7PM ET
Friday, 8AM to 6PM ET
Fax (Group) : 800-638-4040
Fax (Retail) : 617-572-6010
John Hancock Life and Long-term care insurance products are issued by: John Hancock Life Insurance Company (U.S.A.), Boston, MA 02116 (not licensed in New York); and in New York by John Hancock Life Insurance Company of New York, Valhalla, NY 10595 (Life insurance) and John Hancock Life & Health Insurance Company, Boston, MA 02116 (Long-term care insurance).