A core belief at John Hancock is that everyone should be made to feel welcome and be treated with courtesy and respect. That’s why we’re committed to offering products and services accessible to all people, regardless of technology or ability. We believe all of our customers should be able to easily navigate our website, which is why we are working to increase its accessibility and usability, adhering to internationally accepted standards and guidelines.
If you experience any issues, have feedback, or want to request an accommodation, please contact us.
Quick Links
Find a Life Insurance form
From personal account info to policy changes and tax reporting, you’ll find the forms and info you need here.
Find a Long-Term Care form
Make agent updates, account changes, authorizations, automatic payments and more.
Visit the Life Insurance claims center
Our claims center has all the forms you need to quickly and efficiently start the claims process and access your benefits.