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    Life Insurance

    From here you can file a claim, connect to your account, access your policy and more. Or connect directly to the Insurance login. 

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    What can we help you with today?

    • Find a form         

      From personal account info to policy changes and tax reporting, you'll find the forms and info you need here. 
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    • File a claim 

      We've made it easier to access the claims forms you need at our new claims center. 
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    • See policy payment

      Check out your payment history, make a payment or enroll in more convenient ePay by connecting to your checking or savings account. 
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    • Check out FAQs

      Chances are you have questions. And chances are equally good we've already answered it. Find out here. 
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    • Safe access account portal

      Go here to learn more about John Hancock’s Safe Access Account.
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    • Access fund information

      See all the available investment options within the John Hancock Variable Insurance Trust. 
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    Learn more about your Vitality plan

    • John Hancock Vitality

      Check your points and rewards status, see the latest news and updates, plan your activities, pick up healthful tips and more. 
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    • John Hancock Aspire with Vitality 

      Get immediate access to tools and resources to help better manage your diabetes, see your latest Vitality rewards points balance and more. 
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    Contact us

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    Monday - Thursday, 8AM to 6PM ET
    1-800-732-5543
    Fax: 617-572-1571

     

     

     

    Vitality is the provider of the John Hancock Vitality Program in connection with policies issued by John Hancock.Insurance products are issued by: John Hancock Life Insurance Company (U.S.A.), Boston, MA 02116 (not licensed in New York) and John Hancock Life Insurance Company of New York, Valhalla, NY 10595 and securities are offered through John Hancock Distributors LLC through other broker/dealers that have a selling agreement with John Hancock Distributors LLC, 197 Clarendon Street, Boston, MA 02116.
    MLINY110520303-1
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