Life Insurance
From here you can file a claim, connect to your account, access your policy and more. Or connect directly to the Insurance login.
What can we help you with today?
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Find a form
From personal account info to policy changes and tax reporting, you'll find the forms and info you need here.
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File a claim
We've made it easier to access the claims forms you need at our new claims center.
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See policy payment
Check out your payment history, make a payment or enroll in more convenient ePay by connecting to your checking or savings account.
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Check out FAQs
Chances are you have questions. And chances are equally good we've already answered it. Find out here.
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Safe access account portal
Go here to receive beneficiary payments of $7500 or more.
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Access fund information
See all the available investment options within the John Hancock Variable Insurance Trust.
Learn more
Learn more about your Vitality plan
Contact us
Monday - Thursday, 8AM to 6PM ET
1-800-732-5543
Fax: 617-572-1571
Vitality is the provider of the John Hancock Vitality Program in connection with policies issued by John Hancock.Insurance products are issued by: John Hancock Life Insurance Company (U.S.A.), Boston, MA 02116 (not licensed in New York) and John Hancock Life Insurance Company of New York, Valhalla, NY 10595 and securities are offered through John Hancock Distributors LLC through other broker/dealers that have a selling agreement with John Hancock Distributors LLC, 197 Clarendon Street, Boston, MA 02116.
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