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    Group annuities contact information

    Group annuities contact information

    Call, chat, or fax us:

    Call: 800-624-5155
    M-F, 8 a.m. to 5 p.m. ET

     

    View our call center map so you know what to expect when you call.

    Live chat: When you call the number above, you'll have the option to talk with a representative through text.

    Fax: 617-572-0355

    Write to us:

    Regular mail
    Fixed Products Administration
    PO Box 55446
    Boston, MA 02205-5446

    Overnight mail
    Fixed Products Administration
    John Hancock Insurance
    410 University Avenue, Suite 55446
    Westwood, MA 02090

    Your security is important to us. Please take a moment to visit our Fraud Prevention Center for safety tips about the internet, email, and online account activity. Or if you'd like to report fraud, please contact us using one of the methods above.

    John Hancock Annuities are issued by John Hancock Life Insurance Company (U.S.A.), Lansing, MI 48906, which is not licensed in New York. In New York, John Hancock Annuities are issued by John Hancock Life Insurance Company of New York, Valhalla, NY 10595. John Hancock Variable Annuities are distributed by John Hancock Distributors LLC.

     

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