Brooks Tingle has responsibility for and provides strategic leadership of John Hancock’s insurance businesses – focusing on John Hancock Life Insurance, a leading provider of life insurance solutions and Long Term Care Partners, a wholly owned subsidiary responsible for administration of Federal Government Long Term care and benefits plans.
Prior to his current role, Mr. Tingle led the Marketing and Strategy teams for John Hancock Insurance and drove the modernization of the company’s marketing function through initiatives such as an ambitious digital strategy, the build out of a strong advanced analytics team, and sharpened focus on customer experience/engagement. Much of his focus is on innovation to enhance the relevance and attractiveness of insurance products to today’s consumers. An example was his leadership in identifying, developing, and implementing the John Hancock Vitality solution, which integrates life insurance with a technology-enabled wellness program. This new kind of life insurance offers customers significant savings and rewards for living healthy.
Previously, Mr. Tingle served as Senior Vice President and Chief Operations Officer for John Hancock Life Insurance Company and was responsible for all operations including new business, underwriting, claims, information technology, policy administration, customer service, and reinsurance administration.
Mr. Tingle leads the executive leadership team of John Hancock Insurance and serves on the executive leadership team of John Hancock. He is also a member of Manulife’s Global Leadership team. Mr. Tingle is a member of the Board of The Partnership, Inc., and The Citizen Schools National Advisory Board.
Mr. Tingle received an MBA from Boston University and a B.A. in Economics from the University of New Hampshire.